What is mental health and why does it matter?

Written on 20 December, 2022

There are many different ways of defining mental health; some definitions may emphasise a positive psychological state, whilst others may suggest the presence of a mental illness or a decline in mental wellbeing.

Statistics show that 1 in 4 people will experience a mental health problem of some kind each year in England[1] and 1 in 6 people report experiencing a common mental health problem (like anxiety and depression) in any given week in England[2].

Mental Health First Aid England describes a mental illness to be a condition that affects a person’s thinking, emotions and behaviour, and disrupts the person’s ability to work or carry out other daily activities. Current statistics in the UK suggest that no other health condition matches mental illness in the combined extent of prevalence, persistence, and breadth of impact, which is why we believe the mental wellbeing of our team is a priority.

Here at Surrey Translation Bureau (STB), we recognise that positive mental health is just as essential to our overall wellbeing as our physical health and so we are very proud to have invested in the training of five of our in-house team to become qualified Mental Health First Aiders.

Mental health support in the workplace

Mental health in the workplace is an ever-evolving conversation which drew global attention following the COVID-19 pandemic. We want to keep that conversation going to ensure that we are doing all that we can to proactively support our employees’ mental wellbeing, which is why Our Mental Health First-Aiders, Ruth Parkin, HR and Compliance Officer, Hannah Stacey, Head of Operations, Craig Howell, Head of Sales, Amey Higgon, Head of Project Management and Chloe Jones, Translation Team Leader have been trained by Mental Health First Aid England to administer first aid for mental health concerns in the same way as a physical First Aider would. That includes spotting early signs of mental health crises and offering initial support and guidance to staff, then signposting them on for further targeted care, if required.

Mental Health First Aiders 2022


It’s not always easy to identify a decline in mental wellbeing and many people may not know how, or where, to seek help from if they are facing an internal struggle. The presence of an in-house Mental Health First Aider can help to remove some of the uncertainty around seeking support by providing a familiar and friendly face and an open ear at work, which could be the difference between a colleague feeling able to manage and them feeling quite the opposite. By regularly checking in with our employees, colleagues and peers, together we can help to eliminate the stigma, fear or shame that may exist around expressing mental health concerns aloud.


Our trained Mental Health First Aiders are on hand to offer our team support to make sure they remain happy and healthy in the workplace and can extend this support to our highly-valued freelance team – if you need a friendly ear to listen to you, reach out to our supportive team on resource.management@stb.twsdev1.com and one of our first aiders will give you a call.


For further information and support, we recommend:


Samaritans: https://www.samaritans.org/ – 116 123

Mind: https://www.mind.org.uk/ – 0300 123 3393

Rethink Mental Illness: https://www.rethink.org/ – 0808 801 0525

Mental Health training: https://mhfaengland.org/ – 0203 928 0760



[1] McManus, S., Meltzer, H., Brugha, T. S., Bebbington, P. E., & Jenkins, R. (2009). Adult psychiatric morbidity in England, 2007: results of a household survey.
[2] McManus S, Bebbington P, Jenkins R, Brugha T. (eds.) (2016). Mental health and wellbeing in England: Adult psychiatric morbidity survey 2014.